Case Studies: 3 engagements across APAC
ICT (Singapore)
Professional Services Firm (North Asia)
B2B Tech Company (SEA & ANZ)
A 150-person ICT company had grown from 60 people in four years. Every performance conversation still ran through the founder. HR had no formal check-in system. Annual reviews were the only structured performance touchpoint.
- Manager check-in (12% -> 94%)
- Weekly KPI tracking (0-5)
- System still running (2 years)
B2B Tech Company (SEA & ANZ)
Professional Services Firm (North Asia)
B2B Tech Company (SEA & ANZ)
A 110-person B2B Tech company had grown headcount in Commercial from 6 to 22 in 18 months. Revenue did not grow at the same rate. Pipeline conversion was declining. The CEO believed the solution was more salespeople. It wasn't.
- +31% Revenue per head
- 2.1x Pipeline conversion
- 0 Hires (No additional headcount)
Professional Services Firm (North Asia)
Professional Services Firm (North Asia)
Professional Services Firm (North Asia)
A 310-person professional services firm was losing high performers at a rate of 3 per quarter per country on average. Exit interviews pointed to "poor management." The firm had promoted 8 high-performers into manager roles in the past year. None had received management training.
- HiPo attrition per quarter (3 -> 0)
- Managers weekly check-ins: 8/8
- Quarterly engagement score: +18 pts